Terms of purchase
Last Updated: October 8, 2026
These terms explain purchases made through alveriiss.com. Your seller is Xiamen Angou Suda Network Technology Co., Ltd., which owns and operates the Alveriiss store. Read them together with the Shipping Policy, Return Policy, Privacy Policy, and Terms of Service.
1. Seller and Order Information
Alveriiss is our trading name, not a separate company. Xiamen Angou Suda Network Technology Co., Ltd. is responsible for the store's sales and related customer service. Our address, email, and telephone are listed below.
2. Completing Checkout
Before ordering, check the products, quantities, options, contact details, billing information, and full shipping address. You must have permission to use the chosen payment method. An electronic confirmation is normally sent after submission; please keep it for reference.
3. Verification and Availability
Orders may be reviewed for confirmed payment, stock availability, suspected fraud, and delivery restrictions. Where legally permitted, we may decline or cancel an order that cannot reasonably be fulfilled, has an obvious listing error, or fails legitimate verification. If payment was collected, the amount for cancelled items or a cancelled order will be refunded. Cancellation will not be used to avoid mandatory consumer obligations.
4. Prices and Charges
The applicable product prices, currency, shipping charge, and taxes collected by us appear before payment at checkout. Future prices or promotions may differ. An accepted purchase will not be repriced without your agreement; errors or unavailability are handled by contacting you and offering an appropriate resolution.
5. Payment Processing
Payments are handled through the methods offered at checkout and may be processed by independent providers. Keep your payment and billing information accurate. Contact support if you believe a charge is incorrect, but do not email full card numbers, passwords, or verification codes.
6. Delivery Arrangements
Our current delivery service covers eligible addresses in the United States. Orders are dispatched within 3 business days after payment confirmation. The estimated total delivery period is 10-15 business days from ordering, including preparation and transit. Payment confirmation delays may extend the overall period; weekends and public holidays are excluded.
Standard shipping is free on orders totaling $39.97 or more. Options and charges below that threshold are displayed at checkout. If dispatch cannot occur within the promised period, we will give notice and explain revised timing and applicable cancellation or refund rights. Full details are in the Shipping Policy.
7. Tracking and Delivery Concerns
Tracking is supplied when available after dispatch. For a delayed, missing, or apparently lost package, contact service@alveriiss.com with the order number and tracking details. We will review the records and help find an appropriate resolution. A Delivered status alone does not automatically prevent investigation.
8. Returns
Eligible items may be returned within 180 calendar days after delivery. Qualifying, authorized returns have covered return shipping and no restocking fee. Preference-based returns generally require unused goods in their original condition with applicable packaging and accessories. Conditions for faulty, incorrect, or materially misdescribed goods are handled separately under the Return Policy.
Contact us before sending a return so we can confirm authorization, the correct facility, and instructions. The company's business address is not automatically the return address.
9. Refunds
Approved return refunds are generally sent to the original payment method within 5-10 business days after the goods are received and inspected. Your bank or payment provider may need additional posting time. Orders successfully cancelled without dispatch are refunded without unnecessary delay and do not require the return of unshipped goods.
10. Defects and Fulfillment Errors
If goods are damaged, defective, incomplete, incorrect, or materially unlike their description, email service@alveriiss.com with your order number and relevant supporting information. We will provide a suitable replacement, refund, or return solution, without charging reasonable costs needed to remedy a qualifying product defect or our fulfillment error.
11. Changes and Cancellations
Ask promptly if an order needs to change or be cancelled, ideally before processing starts. Once preparation begins, requests cannot be guaranteed. A dispatched order normally follows the return procedure after delivery. These arrangements do not restrict additional cancellation rights required by law for delayed dispatch or other qualifying circumstances.
12. Responsibilities and Consumer Protections
Customers should supply correct information and review relevant product details before purchasing. If an error affects delivery, contact us so we can examine the circumstances and explain available options. These responsibilities do not waive rights relating to faulty, missing, incorrect, or materially misdescribed goods. Any consumer right that cannot legally be limited remains available.
13. Purchase Assistance
For purchase questions, contact service@alveriiss.com or +86 15159115117. Include your order number when available. Xiamen Angou Suda Network Technology Co., Ltd. is the company responsible for purchases made under the Alveriiss brand.
Business Information
Brand: Alveriiss
Legal Company Name: Xiamen Angou Suda Network Technology Co., Ltd.
Business Address: No. 209-1, Binhu Yili, Xiamen Area, China (Fujian) Pilot Free Trade Zone, Xiamen, Fujian, China
Customer Support Email: service@alveriiss.com
Customer Support Phone: +86 15159115117
Website: https://alveriiss.com
Alveriiss is owned and operated by Xiamen Angou Suda Network Technology Co., Ltd..